E-Shop

DO YOU RUN YOUR OWN STORE, CAFÉ OR ANOTHER BUSINESS WHERE YOU SELL PRODUCTS MADE BY COCA COLA HBC? DO YOU LIKE TO DO YOUR SHOPPING ONLINE? THEN YOU WILL CERTAINLY APPRECIATE OUR E-SHOP. IT OFFERS THE COMPLETE PORTFOLIO OF OUR BEVERAGES AND SUPPLEMENTARY PRODUCTS ONLINE.

Just like our Customer Care Centre, the e-shop is a way of ordering our products. It's open 24 hours a day, seven days a week, and it's easy to use - you can order with just a few clicks.

WHY USE THE E-SHOP?

+  ORDER ANY TIME OF THE DAY & RECEIVE CONFIRMATION

Our online shop can be used 24/7, on multiple platforms, making it easy to place orders when it suits you.  An order confirmation email will also be received once the order has been placed.

+  INFORMATION ON CURRENT LEVELS OF STOCK

Thanks to a direct link to our inventory system you will get an instant idea of the delivery date for your selected goods.

+  AN OVERVIEW OF PAST ORDERS AND INVOICES

You can display an overview of past orders for the last year and download all associated invoices. You can also view the payment status for each of them.

+  QUICK SELECTIONS SAVE TIME

Repeating a previous order at any time is really simple.  You can also create your own shopping lists using templates or shop using favourites for your most frequently purchased products.

WOULD YOU LIKE TO CREATE AN E-SHOP ACCOUNT?

Nothing could be easier if you are already a customer of ours.  Please get in touch with our Customer Care Centre and they will guide you through the process.  It takes no more than three days and you will be able to make your first order as soon as you log in for the first time.

DO YOU NEED HELP?

Below you can find answers to the most frequently asked questions associated with creating an account and logging in. There is also a detailed guide that is available within the application after logging in.

Should you still have any questions, contact us by calling the Customer Care Centre on

NI: 028 92620520 / ROI: 1890 26 22 26 any working day between 9am and 5pm

FREQUENTLY ASKED QUESTIONS

Try to log in using a different browser. If this step helps, it may be necessary to update the initially used browser. If it does not help, try opening a different website or contact your network administrator with a request for help with your firewall settings.

Registration is performed with the help of our Customer Care Team who will take your details and complete your account setup.  The Customer Care Agent will also explain the next steps that are necessary to complete login.

This could have different causes.  First, check that Caps Lock is not activated on your keyboard.  Also make sure you are not using a keyboard layout for a different language (pressing the combination of the Alt + Shift keys on the keyboard may do the trick).

If you have recently changed your login password, the problem may be in the browser’s cached data that still contains the old password. It must be rewritten.

Click the “Forgotten/Blocked password?” link on the entry page and fill in the form that loads. You will have to enter the e-mail address used when creating the account, your user name (which is your e-mail address again) and your customer number (written on an invoice).

The system will send you a new temporary password that will enable you to log in and create a new permanent password.



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