Useful information

Useful infromation

Got a question about the Coca-Cola Visitor Experience?

The tour offers a unique behind-the-scenes look at Coca-Cola HBC's manufacturing facility in Lisburn.

Visitors will enjoy a short film in our Heritage Theatre, an extensive guided gallery tour overlooking the production floor, and access to interactive exhibits that explore the history, innovation, sustainability and brands of Coca-Cola. 

Tours last approximately 90 minutes.

Yes, all Visitor Experience tours are completely free of charge. 

The Visitor Experience welcomes community groups, educational organisations, clubs and other interested groups.

Tours are available for visitors aged 13 years and over only.  Due to our responsible marketing guidelines, we do not advertise our portfolio to children under the age of 13.

We can accommodate groups of 10 to 30 people. If your group is larger than 30, please contact the Visitor Experience team visitor.experience.ioi@cchellenic.com to discuss available options.

Unfortunately, we can’t welcome individuals or smaller groups.

We are committed to making the Visitor Experience welcoming and accessible for all guests. The tour takes you on a journey  looking down on our production facility, so some walking is required.   

If you or a member of your group has specific accessibility requirements, please contact us at visitor.experience.ioi@cchellenic.com after booking so we can support your visit. 

To arrange a visit, you can book here. If you’ve any queries, get in touch at visitor.experience.ioi@cchellenic.com. Our team will be happy to discuss available dates and answer any questions you may have about your group's visit. 

We require at least one month's notice. 

The Coca-Cola Visitor Experience is located within the Coca-Cola HBC manufacturing facility at 12 Lissue Road, Lisburn, BT28 2SZ.

Unfortunately, our canteen is for employees only and cannot cater for external groups.

Yes. Visitors can enjoy a bird's eye view of the manufacturing floor and learn how products are made, bottled, packaged and stored.

Please note production activity may vary depending on operational schedules. 

The Coca-Cola Visitor Experience combines heritage, manufacturing, innovation and interactive learning in one visit. Following its refurbishment in 2024, visitors can enjoy modern exhibits while gaining a unique perspective on one of the island's leading businesses and one of the world's most recognised brands.